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Ever wonder how to sound more professional when telling someone you'll investigate or review their concern? Whether you’re emailing a colleague, client, or boss, choosing the right words can make a big difference in how your message is perceived. Saying “I will look into it” is common, but sometimes it feels too casual or vague—especially in formal communication. That's why it's helpful to know some polished, respectful alternatives that convey your intent clearly and professionally.
In this guide, I’ll share comprehensive, well-structured options for formalizing “I will look into it,” including when and how to use them. Plus, I’ll give you tips, common mistakes to avoid, and practical exercises to sharpen your email language skills.
Why Is Using the Right Phrase Important?
Using appropriate, formal language in emails shows respect, professionalism, and seriousness about the matter at hand. It reassures the recipient that their concern is being taken seriously. Simply saying “I’ll look into it” might sound a bit casual or vague in some contexts. Instead, specific, polished phrases can help you communicate your commitment effectively and set proper expectations.
Alternatives to “I Will Look Into It”: Different Formal Phrases and When to Use
Let’s dive into a list of refined expressions that work well in professional emails when you want to indicate you'll investigate or review a matter. I’ll also include example sentences and tips on their optimal usage.
1. I Will Investigate the Matter Thoroughly
Definition: Committing to conduct a detailed review of the issue.
Usage: Best when you need to emphasize a comprehensive approach.
Example:
"Thank you for bringing this to my attention. I will investigate the matter thoroughly and get back to you with my findings."
2. I Will Review the Details Carefully
Definition: Indicating a careful examination of all relevant facts.
Usage: Suitable when accuracy and attention are essential, such as data or document review.
Example:
"I’ll review the details carefully and ensure we address all concerns."
3. I Will Examine the Issue and Follow Up
Definition: Suggests a systematic inspection followed by future contact.
Usage: When your next step is to contact or update the person.
Example:
"Rest assured, I will examine the issue and follow up with you by the end of the week."
4. I Will Look Into the Matter and Report Back
Definition: Expresses your intent to explore and provide a summary or response later.
Usage: When you plan to update the recipient after your review.
Example:
"Thank you for your patience. I will look into the matter and report back with my findings shortly."
5. I Will Conduct an Investigation and Keep You Updated
Definition: Combines investigation with ongoing communication.
Usage: For complex issues requiring multiple updates.
Example:
"We are currently investigating the situation and will keep you updated at each stage."
6. I Will Assess the Situation and Proceed Accordingly
Definition: An umbrella phrase for evaluating and acting.
Usage: When you want to reserve some flexibility about next steps.
Example:
"I’ll assess the situation thoroughly and proceed accordingly to resolve the matter."
7. I Will Research the Issue and Get Back to You
Definition: Indicates gathering information or data before responding.
Usage: During fact-finding phases.
Example:
"I will research the issue and get back to you with a comprehensive response."
8. I Will Analyze the Data and Determine Next Steps
Definition: Emphasizes a detailed review and planning.
Usage: Particularly relevant in technical or data-driven contexts.
Example:
"Our team will analyze the data and determine next steps to resolve your concern."
9. I Will Look Into It and Evaluate Our Options
Definition: Suggests consideration of possibilities after review.
Usage: When multiple solutions or approaches are possible.
Example:
"After looking into it, I will evaluate our options and recommend the best course of action."
10. I Will Verify the Facts and Confirm the Details
Definition: Ensures accuracy and correctness.
Usage: When accuracy is crucial, such as legal or financial matters.
Example:
"I will verify the facts and confirm the details before proceeding."
Summary Table of Formal Phrases
| Phrase | Best Used For | Tone |
|---|---|---|
| I will investigate the matter thoroughly | Deep investigation or review | Very formal, detailed |
| I will review the details carefully | Careful examination of specifics | Formal, attentive |
| I will examine the issue and follow up | Systematic review with communication planned | Professional, proactive |
| I will look into the matter and report back | Investigation plus update | Courteous, responsible |
| I will conduct an investigation and keep you updated | Ongoing updates during review | Transparent, communicative |
| I will assess the situation and proceed accordingly | Overall analysis and action plan | Flexible, decisive |
| I will research the issue and get back to you | Fact-finding process | Polished, exploratory |
| I will analyze the data and determine next steps | Data-driven decisions | Technical, analytical |
| I will look into it and evaluate our options | Exploring multiple solutions | Collaborative, open-minded |
| I will verify the facts and confirm the details | Ensuring accuracy | Precise, meticulous |
Tips for Success When Communicating in Formal Emails
- Be Specific: Instead of vague promises, specify what you'll investigate or do.
- Set Expectations: Clearly mention when you'll follow up.
- Use Polite Language: Use courteous phrases like “please,” “thank you,” and “kindly.”
- Maintain a Professional Tone: Keep tone respectful and avoid overly casual expressions.
- Follow Through: Make sure to follow up by the stated time or date.
Common Mistakes and How to Avoid Them
| Mistake | How to Avoid | Example of Correction |
|---|---|---|
| Being too vague ("Will look into it") | Use more specific phrases (e.g., “investigate thoroughly”) | “I will review all relevant documents and get back to you.” |
| Overpromising | Only commit to what you can realistically do | Instead of “I will solve it today,” say “I will review and update you tomorrow.” |
| Using informal language in formal emails | Stick to professional tone and proper phrases | “I will check into it” → “I will look into the matter.” |
| Forgetting to set a follow-up timeline | Always include a time frame for updates | “I will follow up by the end of the week.” |
Variations for Different Contexts
- To show urgency:
"I will prioritize investigating this matter and update you promptly." - To express confidence:
"I am confident I will identify the issue and resolve it swiftly." - To be more empathetic:
"I understand your concern; I will look into it with urgency." - To indicate ongoing investigation:
"We are actively reviewing the situation and will keep you informed."
The Importance of Using Formal Language in Professional Settings
Using polished, professional phrases like the ones listed above can significantly improve your communication. It demonstrates respect, competence, and seriousness about resolving issues. It also helps set clear expectations, thereby reducing misunderstandings or frustration. Whether you’re responding to customer inquiries, internal reports, or supplier issues, mastering these expressions will elevate your email communication game.
Practice Exercises
Let’s test your understanding! Try these:
1. Fill in the blank:
"Thank you for bringing this to my attention. I will ___ and update you by tomorrow."
Answer: investigate the matter thoroughly
2. Error correction:
Original: “I’ll look into it and get back to you later.”
Correction: “I will look into the matter and follow up with you shortly.”
3. Identification:
Which phrase is best suited for reviewing data?
a) I will investigate the matter thoroughly
b) I will analyze the data and determine next steps
c) I will report back
Answer: b) I will analyze the data and determine next steps
4. Sentence construction:
Construct a formal sentence using “assess” and “update.”
Sample answer: I will assess the situation and provide you with an update soon.
5. Category matching:
Match the phrase with its purpose:
- “I will verify the facts”
- “I will examine the issue”
- “I will report back”
a) Ensuring accuracy
b) Investigating details
c) Providing updates
Answers:
- “I will verify the facts” — a) Ensuring accuracy
- “I will examine the issue” — b) Investigating details
- “I will report back” — c) Providing updates
Final Words
Now that you have an arsenal of formal phrases to say “I will look into it,” you can handle professional emails with confidence. Remember, choosing the right words isn’t just about sounding polite; it’s about making sure your message is clear, respectful, and sets the right tone for effective communication.
Next time you need to respond thoughtfully to a concern or issue, pick one of these expressions. Practice them regularly, and your professionalism will shine through in every email.
Stay sharp, communicate clearly, and always aim to impress with your polished language!
Keywords: Formal ways to say “I will look into it,” professional email language, polite investigation phrases, business communication, email etiquette.
Thanks for reading! Implement these tips in your next email, and watch your professionalism soar.